Everyone always has lots of questions about their photo shoot, so we’ve gathered together all the common queries and put them all together here for you. Please take a few minutes to go over everything here, as it will help you get the most from your portrait session.
First of all, should you have any queries at anytime, call Allison on 07930 166715 and she’ll help you out straight away.
Where is the studio, and where do we park ?
The studio is at Wheatrig Business Hub, between Haddington and Longniddry. The postcode is EH32 0PL – ** CLICK HERE for Google Maps Co-ordinates, which might just stop at the botom of the farm track. Look out for the big “Wheatrig” sign and that’s us at the top of the hill.
Drive up and park right at our door beside the bike racks.
FAQ’s
How long is the photo shoot?
Our average session lasts 60-90 minutes. We never rush you and like to chat over a coffee while everyone gets used to our studio.
Try to arrive 10 minutes early so we can settle you in comfortably. There may be clients in straight after you, so we don’t want your shoot being cut short if you run late.
Can we have a few photos taken with our pet ?
Absolutely !
We love to create a full family portrait !
What should we bring ?
Bringing your pet’s favourite treat and toy can be a good incentive and reward for them.
We have lots of basic pet treats here and toys to keep them interested.
Can we go outside or plan a woodland shoot ?
We can’t do a full woodland shoot mixed with studio because of the time they take and locations.
But our studio does have some outside space that on good days can look great in photos, and we quite often do that to keep doggy interested.
If you fancy a proper woodland shoot, we usually use Binning Woods, but you have to book that separately as those shoots are on different days.
What if my dog mis-behaves ?
Don’t worry about it 🙂 Every dog reacts differently to studio set-ups as they can go through the first few minutes thinking they are at a vet or boarding kennel, but once they have had a sniff around and we’ve cuddled them enough… they soon realise they are in a happy place.
Grahame & Ali are very expert at getting results from the most fidgety & exitable (or nervous) dog/cat so your pet won’t be anything new to them.
When do we see & choose our portraits ?
You’ll be invited back to our amazing studio – around 7-10 days after the shoot to suit your diary – and have a big screen slideshow design consultation.
What about packages and product options ?
At GWS we do all the same options every other studio offers – but we also have made a great name by offering the best home display options in the country. Our studio rooms are full of sample products for you to see and plan to have on display at home. These amazing photos shouldn’t just live on your phone but at home to brighten up your lives.
Even our digital product is the best in the country, and just wait until you see the wooden Treasure Box, our frame options and our amazing “Wall Wow – metal photo panels”.
But you don’t need to worry about any of that just now – we’ll explain all that as you go on this journey with us.
What do you need to tell us ?
It’s quite important we know in advance everyone’s age, name and relationship to each other.
Whether it’s a big family shoot, or just the dog in for a portrait – the more we know in advance the better as we can plan the layouts, lighting and inside/outside locations to suit.
Tell us of any health issues or concerns, any allergies etc so we can make sure you all feel as safe and comfortable as possible.
We will send a Portrait Info form before you are due to come in for you to tell us all this information, so when this pops in your email, please fill it in and email back as soon as you can.
And please feel free to pop by anytime to have a pre-shoot visit/chat. So long as we’re in and not in mid-shoot we’ll be very welcoming to you. If you think you might do this – just text us on 07930 166715 and we’ll tell you what time we’ll next be free at. This pre-shoot meet up can be great at allowing younger children to get used to what the studio looks like – so we actively encourage a look-in if you can.
What’s the most popular packages & products ?
We have a massive collection of goodies in the studio to show you.
No matter what voucher or package you have booked in on… or what promotion… we’ll give you the same product info as everyone else so you can see exactly what we have to offer.
Some of our sets and packs come with digital files too. Our 3 most popular packages come with a mixture of prints, digitals and a phone App that you can share with all the family.
Imagine having your family or kids or even dog, in an amazing frame – hanging on your wall for years to come. Something that makes you smile every single day.
What if I need to reschedule or cancel ?
It happens, things change, cars and washing machines break down, or someone trips and gets a black eye…. if you need to reschedule for any reason, just get in touch with Allison asap on 07930 166715 and we will do our best to accommodate you. But please bear in mind, our diary is usually full 1-3 weeks ahead, with weekends filling up sometimes 2-3 months ahead !
If you need to cancel all together, we will need 14 days notice or you may loose any deposit paid.
